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隐私条款

目录

券宝宝用户隐私条款(中文)

本隐私政策适用于券宝宝(长富营销公司的券宝宝注册品牌,在此隐私条款里也称为‘券宝宝,我们或者我’)的所有在线服务。券宝宝app和在线网站提供的服务统称为服务。

我们致力于保护您的隐私。 下面的大纲(可能会不时更新)(“隐私政策”)解释了收集哪些个人信息、如何使用这些信息、您拥有哪些权利以及您可以就您的个人信息做出哪些选择。 本隐私政策适用于我们收集的所有个人信息,无论是通过网站还是应用程序,以及您与我们之间的任何书面、电子和口头通信。

您访问和使用我们的服务须遵守我们的服务条款和本隐私政策。 在您使用我们的服务之前,请确保您已仔细阅读并理解服务条款和本隐私政策。 使用我们的服务,即表示您接受服务条款,并接受我们在本隐私政策中描述的隐私惯例。 如果您不同意条款和服务以及本隐私政策的任何部分,您不得使用或访问我们的服务。

收集信息

我们收集和使用以下个人信息来运营和改进我们的服务:

•用户帐户信息:

 在注册服务和创建帐户时,我们会收集您选择的用户名、电话号码、用于登录和通知的电子邮件地址(可选),以及可选的您的真实姓名、头像以及您将为您的帐户选择和使用的密码。 如果您通过第三方登录/帐户注册服务登录使用服务,我们还会收到此类第三方服务提供的有关您的个人信息,具体取决于此类第三方的政策和您的偏好。 您可以选择提供可选信息,例如您的生日、头像和性别。

 •商家账户信息:

 我们可能会收集商家的电子邮件、电话号码、指定联系人和组织内可能需要的其他信息。

 •交付用户帐户信息:

 我们可能会根据需要收集送货用户的姓名、出生日期、地址、电子邮件、电话号码和其他信息。

 •用户支付信息:

 在与券宝宝确认订单时,我们要求您提供付款信息,例如您的真实姓名、信用卡号、到期日、CCV、PIN 码和账户名。 这些数据由 Apple Pay、支付宝、微信支付、Visa/Mastercard 在线收集和管理。

•用法:

 我们收集您的网络浏览器发送的信息,例如 IP 地址和浏览器类型,以便出于安全目的监控我们的服务器、修复错误和中断,以及以其他方式改进站点、应用程序和服务。 我们收集有关您如何与网站、应用程序和服务互动的数据; 这包括访问日期和时间、应用程序功能或查看的页面、应用程序崩溃和其他系统活动、浏览器类型、设备类型以及在与我们的服务交互之前使用的第三方网站或服务等数据。

 •Cookies:

 Cookie 是网站、应用程序、在线媒体和广告存储在浏览器或设备上的小型文本文件。 我们可能会使用术语“cookies”来指代我们可能用来在您的浏览器或设备中存储数据或收集信息或帮助我们以上述方式识别您身份的所有技术。 大多数 Web 浏览器最初都配置为接受 cookie,但您可以更改此设置,以便您的浏览器拒绝所有 cookie 或在发送 cookie 时通知您。 此外,您可以随时删除任何现有的 cookie。 请注意,禁用或删除 cookie 后,服务的某些功能可能无法正常运行。

•设备:

 应用程序会要求您允许设备系统的某些权限以继续使用我们的服务,例如位置、存储、通知、相机、相册和麦克风。 您可以在自己的设备上更改设置并控制对您的个人信息的访问。

•用户订单详情:

 当您通过我们的平台下订单时,我们会收集与该订单相关的信息。 这可能包括购买的物品、送货地址、订购日期和时间、付款总额、特殊说明和过敏等信息。 我们也可能会收集您的订单图片,以便为您提供更好的客户服务。 您可以选择提供可选信息,例如订单评论。

•地点信息:

 当您使用服务时,我们可能会收集一般位置信息(例如 IP 地址)。 如果您通过您的移动操作系统或浏览器使用的权限系统允许服务访问位置服务,我们也可能会在您使用该应用程序时在您设备的前台或后台收集您设备的精确位置。

推荐

我们的推荐计划允许您邀请朋友和家人注册我们的服务。我们可能会为每个通过您的推荐链接注册并下单的朋友或家人提供推广价值。为了方便这一过程,我们可能会请求访问您的移动设备通讯录,您可以指示我们向您选择的联系人发送推荐电子邮件、短信或其他通讯。我们将收集您邀请的朋友和家人的个人信息,包括他们的姓名、电子邮件地址和电话号码。

•直销:

 我们可能会使用个人信息让您了解我们认为您会感兴趣的我们的产品和服务,以及如果您同意的话,让您了解第三方的产品和服务。 我们可能会通过电子邮件或其他通信渠道与您联系。 在任何情况下,我们都会尊重您对您希望我们如何管理与您有关的营销活动的偏好。 为保护隐私权并确保您可以控制我们如何管理与您的营销:

-我们将采取措施将直接营销限制在合理和相称的水平,并且只向您发送我们认为您可能感兴趣或相关的通讯。

-您可以随时更新或更正您帐户中的个人资料,或更改您希望我们与您沟通的方式的偏好,包括您如何接收我们提供的最新优惠或促销活动的详细信息。

-您可以点击我们发送给您的所有电子邮件营销信息中的“取消订阅”链接,要求我们停止发送电子邮件营销信息。

-您可以在我们向您发送的所有营销信息后通过短信回复“TD”(中文)或“STOP”(英文)的方式要求我们停止发送电子营销信息。

-您可以按照上述浏览器上的设置更改浏览器管理 cookie 的方式,这些 cookie 可用于投放在线广告。 如果我们的营销活动是基于您的同意,您可以随时撤回此同意。

-通过电子邮件或移动设备上的推送通知向您发送相关的直接营销信息和其他通信,包括在您同意的情况下使用您的位置数据通知您量身定制的基于位置的交易。我们将在您同意接收这些消息的基础上发送这些消息,或者在适用法律允许的情况下,为了满足我们向您展示我们的哪些产品和服务与您相关的合法利益;和

-分析广告效果,这可能涉及分析我们的客户选择最常与之互动的广告活动。这是为了满足我们了解哪些类型的广告活动比其他类型的广告活动更有效或更不有效的合法利益。

-管理奖励、调查、抽奖、竞赛或其他促销活动或事件,以履行我们在这些促销活动的条款和条件中对您做出的合同承诺;

日常沟通联系您:

-向您发送提醒、技术通知、更新、安全警报、支持和管理消息、服务公告和请求的信息,包括代表业务合作伙伴或其他卖家。这是为了满足我们有效管理与您的关系的合法利益;

-回答您的问题并回应您的请求,例如在客户服务方面。这是为了满足我们在使用条款中对您的合同承诺,其中这些问题或请求是购买过程的一部分或遵守法律义务(例如允许您行使上述权利),以及在其他情况下满足我们为客户提供良好服务的合法利益;

-管理我们的日常业务需求,例如网站管理、论坛管理、履行、分析、欺诈预防以及我们公司报告义务和使用条款的执行或遵守法律;和

-遵守我们的法律义务、解决争端并执行我们的协议。我们在必要时这样做是为了遵守我们所承担的法律义务,或者是为了满足我们在执行我们的合法权利和解决争议或验证付款和防止欺诈方面的合法利益。

访问您的数据

 我们鼓励您谨慎选择在这些服务上共享的个人信息或数据。  Grow Rich Marketing Pty Ltd 及其全球附属品牌的券宝宝员工和合作商可能有权访问存储的数据,但您的付款信息除外,具体取决于他们在券宝宝中的角色和职责。 个人信息仅供券宝宝员工和合作商出于提供客户支持或法律另有要求的目的访问。

与第三方共享的信息

 券宝宝利用各种第三方来提供所提供的部分服务。 这包括为我们的软件运行提供物理基础设施的供应商。 我们还使用第三方工具来提供客户支持、支付处理和性能监控等服务。 在这种情况下,您的一些信息或数据可能会传输给这些第三方进行存储或处理。 对于不属于我们服务不可或缺的第三方服务,您有权同意共享您的信息。 使用我们的服务时,您会看到这个选择。

•商业合作伙伴:

券宝宝通过联盟营销计划与某些第三方业务合作伙伴合作。 这意味着,对于(您的某些)在网站、应用程序或服务上的互动,例如点击第三方网站的链接、点击广告链接或购买商品,券宝宝可能会从其业务合作伙伴那里赚取佣金, 但是,除了您的联系方式外,我们不会分享您的任何详细信息,以防您的订单出现任何问题。

•服务提供商和分销商:

 我们还向我们信任的服务提供商和分销商披露信息,包括我们从您那里收集的或关于您的个人信息,他们同意保密限制并仅代表我们使用此类信息,以便:(1) 帮助我们为您提供 网站、应用程序或服务;  (2) 帮助他们了解用户如何使用我们的网站、应用程序或服务;  (3) 以直接营销为目的(详见上文“直接营销”部分)。 此类服务提供商和分包商为我们提供 IT 和系统管理服务、数据备份、安全和存储服务、数据分析,并帮助我们投放广告和提供其他营销服务。

•业务转移:

 您的个人信息可能会作为任何合并、出售公司资产或收购(包括清算情况)的一部分或在谈判期间披露。 在这种情况下,您的个人信息将继续受本隐私政策的规定约束。

•执法相关披露:

 我们可能会与第三方共享您的个人信息,包括机构和/或当局:(i) 如果我们真诚地相信披露是适当的以保护我们或第三方的权利、财产或安全(包括条款的执行) 服务和本隐私政策);  (ii) 当法律、法规、传票、法院命令或其他执法相关问题要求时;  (iii) 为遵守任何法律和/或监管义务所必需的。

第三方分享目的

微信

wechat 与微信(腾讯公司开发的应用程序)共享您的个人信息,以便:(i) 允许即时短信,以便用户可以邀请微信上的朋友使用我们的应用程序;  (ii) 使用微信支付方便支付;  (iii) 允许用户使用微信应用内浏览器在微信中打开我们的 H5 版券宝宝(我们不与微信共享任何内容,但要求用户允许我们获取他们的用户名和微信 ID 自动登录)。

商家

我们与选定的商家共享用户名、电话号码和食物要求/过敏等个人信息,以完成订单。

 当用户投诉和商家需要介入时,我们可能会将用户的姓名、账户名、电话号码等相关个人信息分享给商家。 目的是为我们的客户提供良好的服务。

送货员

我们与指定的送货雨啊共享用户名、电话号码和送货地址等个人信息,以履行和交付订单。

 我们可能会在用户投诉或派送员需要介入时,将用户的姓名、账号、电话号码等相关个人信息分享给派送员。 目的是为我们的客户提供良好的服务。

您的权利

 关于处理您的个人信息,您拥有多项权利:请求访问或复制您的信息、更正所持有的关于您的个人信息、反对我们使用您的信息、请求删除或限制您的信息 , 或进行投诉。 在某些情况下,这些权利可能会受到限制或拒绝,包括可能会泄露其他用户的个人信息,或法律要求我们保留记录,或法律以其他方式允许或要求限制或拒绝。 要就您的信息或数据提出请求,请按照下面标题为“联系我们”的部分与我们联系。

 •访问权:

 您有权知道我们收集了哪些关于您的个人信息,并且在某些情况下,有权将此类个人信息传达给您。 根据适用法律,我们可能会向您收取费用。 请注意,在某些有限的情况下,我们可能无法为您提供您要求的所有信息,在这种情况下,我们将尽力向您解释原因。

 •更正个人信息的权利:

 根据适用法律的限制,您可以要求我们更新、完善、更正或删除不准确、不完整或过时的个人信息。

 •退出直接营销

 您可以随时改变主意,选择接收我们的营销通讯和/或出于直接营销目的处理您的个人信息。 对于网站,请发送电子邮件至 unsubscribe.couponer@gmail.com通知我们。 对于应用程序,请在我们向您发送的所有营销信息后回复“TD”(中文版)或“STOP”(英文版)短信通知我们 (需要和app方确认)

有关您的隐私权和我们在您当地司法管辖区的回应义务的更多信息,请发送电子邮件至 info.couponer@gmail.com与我们联系。

不收集或撤回同意的后果

 如果我们因本隐私政策规定的原因和方式无法收集、持有、使用或披露您的全部或部分个人信息,或者您未同意(或选择撤回同意),则:

 •我们可能无法回答(或完全回答)您的查询;

 •我们可能无法完成(或完全完成)您已进行的交易; 和/或

 •您可能无法使用或体验我们的应用程序和服务的全部范围、功能和产品。

修改

 券宝宝可能会定期对本隐私政策进行修改。 当我们进行任何更改时,我们将在我们的应用程序中提供新隐私政策的副本。 在您继续使用我们的服务之前,您必须同意此类新版本的隐私政策。

联系我们

 如果您对本隐私政策或您的数据的使用方式有任何疑问或疑虑,或者您希望行使此处规定的任何合法权利,请通过 info.couponer@gmail.com联系我们。

我们致力于与您合作,以公平解决任何关于我们使用您的个人数据的请求、投诉或疑虑。但是,如果您认为我们无法为您提供帮助,您可以向info.couponer@gmail.com提交投诉或联系澳大利亚信息专员办公室 (OAIC) 。

安全

 我们已实施并维护适当的技术和组织安全措施、政策和程序,旨在降低意外破坏或丢失的风险,或未经授权披露或访问适合此类数据性质的个人信息的风险。 然而,没有任何在线活动是完全安全或没有错误的。 虽然我们努力保护您的信息,但我们不能保证您的个人信息绝对安全。 在向我们披露任何信息时请牢记这一点。 请认识到保护您的个人信息也是您的责任。 我们敦促您在上网时或通过 Internet 与我们和其他人交流时采取一切预防措施来保护您的信息。 经常更改密码,使用字母和数字的组合,并确保使用安全的浏览器。 如果您有理由相信您与我们的互动不再安全(例如,如果您认为您的帐户安全可能已受到威胁),或者如果您怀疑其他人正在使用您的帐户,请立即通知我们 通过上面标题为“联系我们”的部分联系我们。

通讯

 作为服务的一部分,我们可能会向您发送有关我们或我们服务的电子邮件或其他消息或实时短信。 您也可以选择接收我们关于销售和团购券的通知。 您可以从我们的邮件列表中删除您的个人信息,并停止接收我们以后的通讯,方法是点击每封通讯底部的取消订阅链接或发送电子邮件至 unsubscribe.couponer@gmail.com。 您还将有机会取消订阅我们发送的任何此类电子邮件或其他消息中的商业消息以及通过您的帐户设置。 请注意,我们保留向您发送与服务相关的通信的权利,包括与您的帐户或您在这些服务上的交易有关的服务公告和管理消息。 如果您不希望收到此类通讯,您可以取消您的帐户。

 数据保留

-我们不会将您的个人数据保留超过必要的时间,我们将确保安全删除您的个人数据。

-我们收集的数据将根据我们的合法利益或适用法规特别要求的期限,根据上文“我们如何收集和使用您的个人数据”部分中概述的目的,保留所需的期限或 法律,例如为监管报告目的保留数据。

– 在确定相关保留期限时,我们会考虑的因素包括:

(a) 我们与所涉及数据相关的合同义务和权利;

(b) 适用法律规定的将数据保留一段时间的法定义务;

(c) 适用法律规定的诉讼时效;

(d) 我们进行平衡测试的合法利益(请参阅上文“我们如何收集和使用您的个人数据”部分);

(e) 实际或潜在的争议;

(f) 任何实际或潜在合法索赔的确立、行使或抗辩; 和

(g) 相关数据保护机构发布的指南。

未成年

 券宝宝不会在知情的情况下收集 16 岁以下儿童的个人信息。如果您发现 16 岁以下的个人在未经父母许可的情况下注册,请立即通知我们。

 

Couponer User Privacy Policy (English)

All online services of Couponer (a registered brand ’Couponer’ of Grow Rich Marketing pty ltd, also referred to as ‘couponer, we, our or us’ in this Privacy Policy ) . The services provided by the couponer app and the online website are collectively referred to as the service.

We are committed to protecting your privacy. The outline below (as may be updated from time to time) (“Privacy Policy”) explains what personal information is collected, how it is used, what rights you have and choices you can make regarding your personal information. This Privacy Policy applies to all personal information we collect, whether through the Site or App, and to any written, electronic and oral communications between you and us.

Your access to and use of our Services is subject to our Terms of Service and this Privacy Policy. Before you use our services, please ensure that you have carefully read and understood the terms of service and this privacy policy. By using our Services, you accept the Terms of Service and accept our privacy practices as described in this Privacy Policy. If you do not agree to the Terms and Services and any part of this Privacy Policy, you must not use or access our Services.

Collect information

We collect and use the following personal information to operate and improve our services:

• User account information:

When you register for the Service and create an account, we collect your chosen username, phone number, email address (optional) for login and notifications, and optionally your real name, avatar, and what you will identify as your Passwords for account selection and use. If you log in to use the Services through a third-party login/account registration service, we will also receive personal information about you from such third-party services, depending on the policies of such third parties and your preferences. You may choose to provide optional information such as your birthday, profile picture and gender.

• Merchant Account Information:

We may collect business emails, phone numbers, designated contacts and other information that may be required within the organization.

• Delivery of user account information:

We may collect delivery user’s name, date of birth, address, email, phone number and other information as needed.

• User payment information:

When confirming an order with Couponer, we ask you to provide payment information such as your real name, credit card number, expiration date, CCV, PIN number, and account name. These data are collected and managed online by Apple Pay, Alipay, WeChat Pay, Visa/Mastercard.

•Usage:

We collect information sent by your web browser, such as IP address and browser type, to monitor our servers for security purposes, fix errors and outages, and otherwise improve the Sites, Apps, and Services. We collect data about how you interact with our websites, apps and services; this includes date and time of visit, app functionality or pages viewed, app crashes and other system activity, browser type, device type, and Data such as third-party websites or services used prior to service interaction.

•Cookies:

Cookies are small text files that websites, applications, online media and advertisements store on your browser or device. We may use the term “cookies” to refer to all technologies that we may use to store data or collect information on your browser or device or to help us identify you in the ways described above. Most web browsers are initially configured to accept cookies, but you can change this setting so that your browser refuses all cookies or notifies you when a cookie is being sent. In addition, you can delete any existing cookies at any time. Please note that some features of the Services may not function properly if cookies are disabled or deleted.

•Equipment:

The application will ask you to allow certain permissions of the device system to continue using our services, such as location, storage, notifications, camera, photo album and microphone. You can change settings and control access to your personal information on your device.

• User order details:

When you place an order through our Platform, we collect information related to that order. This may include information such as items purchased, shipping address, order date and time, total payment, special instructions and allergies. We may also collect pictures of your order in order to provide you with better customer service. You may choose to provide optional information, such as order comments.

• Location information:

We may collect general location information (such as IP address) when you use the Services. If you allow the Services to access location services through the permissions system used by your mobile operating system or browser, we may also collect the precise location of your device while you are using the App, either in the foreground or in the background.

• Referral program:

Our referral program allows you to invite friends and family to sign up for our services. We may offer promotional value to each friend or family member who registers and places an order through your referral link. To facilitate this process, we may request access to your mobile device contacts and you may instruct us to send referral emails, text messages or other communications to contacts of your choice. We will collect personal information about the friends and family you invite, including their names, email addresses and phone numbers.

• Direct Marketing:

We may use personal information to let you know about our products and services that we think will be of interest to you and, with your consent, to let you know about the products and services of third parties. We may communicate with you by email or other communication channels. In all cases, we will respect your preferences about how you want us to manage marketing activities related to you. 

To protect privacy and ensure that you have control over how we manage marketing with you:

– We will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications that we think may be of interest or relevance to you.

– You can update or correct your profile in your account at any time, or change your preferences for how you want us to communicate with you, including details of how you can receive the latest offers or promotions from us.

– You may ask us to stop sending email marketing communications by clicking the “unsubscribe” link in all email marketing communications we send you.

– You can ask us to stop sending electronic marketing information by replying “TD” (Chinese) or “STOP” (English) by SMS after all the marketing information we have sent to you.

– You can change how your browser manages cookies, which may be used to serve online advertising, by following the settings on your browser above. Where our marketing activities are based on your consent, you may withdraw this consent at any time.

– Send you relevant direct marketing and other communications via email or push notifications on your mobile device, including using your location data, with your consent, to notify you of tailored location-based deals. We will send these messages on the basis of your consent to receive them, or where permitted by applicable law, in order to satisfy our legitimate interest in showing you which of our products and services are relevant to you; and

– To analyze advertising performance, which may involve analyzing which advertising campaigns our customers have chosen to interact with most often. This is to serve our legitimate interest in understanding which types of advertising campaigns are more or less effective than others.

– to administer rewards, surveys, sweepstakes, contests or other promotions or events in order to fulfill our contractual commitments to you in the terms and conditions of those promotions;

Daily communication with you may include the following:

– Send you reminders, technical notices, updates, security alerts, support and administrative messages, service announcements and requested information, including on behalf of business partners or other sellers. This is to meet our legitimate interest in effectively managing our relationship with you;

– Answer your questions and respond to your requests, for example in customer service. This is to meet our contractual commitments to you in the Terms of Use where these questions or requests are part of the purchasing process or to comply with a legal obligation (such as to allow you to exercise the above rights), and in other circumstances where we provide good service to our customers legitimate interests of

– Administer our day-to-day business needs such as site administration, forum administration, fulfillment, analytics, fraud prevention and enforcement of our corporate reporting obligations and terms of use or compliance with the law; and

– Comply with our legal obligations, resolve disputes and enforce our agreements. We do this where necessary to comply with a legal obligation to which we are subject or to fulfill our legitimate interests in enforcing our legal rights and resolving disputes or verifying payments and preventing fraud.

Access your data

We encourage you to be careful about the personal information or data you share on these services. Depending on their role and responsibilities within Grow Rich Marketing Pty Ltd and its global affiliated brands, Couponer employees and partners may have access to stored data, with the exception of your payment information. Personal information is only accessible to Couponer employees and partners for the purpose of providing customer support or as otherwise required by law.

Information shared with third parties

Couponer uses various third parties to provide some of the services provided. This includes suppliers who provide the physical infrastructure on which our software operates. We also use third-party tools to provide services such as customer support, payment processing and performance monitoring. In such cases, some of your information or data may be transferred to these third parties for storage or processing. For third-party services that are not integral to our services, you have the right to agree to share your information. You will see this selection when you use our services.

•Business partner:

Couponer works with certain third-party business partners through an affiliate marketing program. This means that Couponer may earn commissions from its business partners for (some of your) interactions on the site, app or service, such as clicking on a link on a third-party site, clicking on an advertisement link or purchasing an item , however, we will not share any of your details other than your contact details in case there are any issues with your order.

• Service Providers and Distributors:

We also disclose information, including personal information we collect from or about you, to our trusted service providers and distributors, who agree to limit confidentiality and use such information only on our behalf in order to: (1) help us serve You provide the website, application or service; (2) to help them understand how users use our website, application or service; (3) for direct marketing purposes (see the “Direct marketing” section above for details). Such service providers and subcontractors provide us with IT and systems administration services, data backup, security and storage services, data analysis, and help us with advertising and other marketing services.

• Business Transfer:

Your personal information may be disclosed as part of, or during negotiations for, any merger, sale of company assets, or acquisition, including liquidation situations. In such event, your personal information will continue to be governed by the provisions of this Privacy Policy.

• Law Enforcement Related Disclosures:

We may share your personal information with third parties, including agencies and/or authorities: (i) if we have a good-faith belief that disclosure is appropriate to protect ours or a third party’s rights, property or safety (including enforcement of the terms of the Service) and this Privacy Policy); (ii) when required by law, regulation, subpoena, court order, or other law enforcement-related matter; (iii) necessary to comply with any legal and/or regulatory obligations.

Purpose of third party sharing

WeChat

wechat shares your personal information with WeChat (an application developed by Tencent) in order to: (i) allow instant messaging so that users can invite friends on WeChat to use our application; (ii) facilitate payment using WeChat Pay; ( iii) Allow users to open our H5 Couponer in WeChat using the WeChat in-app browser (we do not share any content with WeChat, but ask users to allow us to get their username and WeChat ID to log in automatically).

Merchant

We share personal information such as usernames, phone numbers and food requirements/allergies with selected merchants to fulfill orders.

When a user complains and a merchant needs to intervene, we may share the user’s name, account name, phone number and other relevant personal information with the merchant. The purpose is to provide good service to our customers.

Delivery man

share personal information such as usernames, phone numbers, and shipping addresses with designated delivery partners to fulfill and deliver orders.

We may share the user’s name, account number, phone number and other relevant personal information with the courier when the user complains or the courier needs to intervene. The purpose is to provide good service to our customers.

Your rights

You have a number of rights regarding the processing of your personal information: request access to or copying of your information, correction of personal information held about you, object to our use of your information, request deletion or restriction of your information, or make a complaint . These rights may be limited or denied in certain circumstances, including where personal information about other users may be disclosed, or where we are required by law to keep records, or otherwise permitted or required by law. To make a request regarding your information or data, please contact us in accordance with the section below titled “Contact Us”.

• Access rights

You have the right to know what personal information we have collected about you and, in certain circumstances, to have such personal information communicated to you. In accordance with applicable law, we may charge you a fee. Please note that in some limited circumstances we may not be able to provide you with all the information you request, in which case we will endeavor to explain why to you.

• The right to correct personal information

Subject to the limitations of applicable law, you may request that we update, complete, correct or delete personal information that is inaccurate, incomplete or out of date.

• Opt out of direct marketing

You can change your mind at any time and opt out of receiving marketing communications from us and/or processing of your personal information for direct marketing purposes. For website please email us at unsubscribe.couponer@gmail.com. For the app, please reply “TD” (Chinese version) or “STOP” (English version) text message to inform us after all the marketing information we send to you (need to confirm with the app side)

For more information about your privacy rights and our obligation to respond in your local jurisdiction, please contact us at info.couponer@gmail.com.

Consequences of not collecting or withdrawing consent

If we are unable to collect, hold, use or disclose all or some of your personal information for the reasons and in the manner set out in this Privacy Policy, or you do not give your consent (or choose to withdraw your consent), then:

• We may not be able to answer (or fully answer) your query;

• We may not be able to complete (or fully complete) a transaction you have entered into; and/or

• You may not be able to use or experience the full range, functionality and offerings of our applications and services.

Safety

We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or unauthorized disclosure of or access to Personal Information appropriate to the nature of such data. However, no online activity is completely safe or error-free. Although we strive to protect your information, we cannot guarantee the security of your personal information. Please keep this in mind when disclosing any information to us. Please recognize that it is also your responsibility to protect your personal information. We urge you to take every precaution to protect your information when surfing the Internet or communicating with us and others over the Internet. Change passwords frequently, use a combination of letters and numbers, and be sure to use a secure browser. If you have reason to believe that your interactions with us are no longer secure (for example, if you believe that the security of your account may have been compromised), or if you suspect that someone else is using your account, please notify us immediately through the above heading ” Contact us” section to contact us.

Communication

As part of the Services, we may send you email or other messages or real-time text messages about us or our Services. You can also choose to receive notifications from us about sales and coupons. You may remove your personal information from our mailing list and stop receiving future communications from us by clicking the unsubscribe link at the bottom of each communication or by sending an email to unsubscribe@couponer.com.au. You will also have the opportunity to unsubscribe from commercial communications in any such email or other messages from us and through your account settings. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages related to your account or your transactions on those services. If you do not wish to receive such communications, you may cancel your account.

Data retention

– We will not keep your personal data longer than necessary and we will ensure that your personal data is securely deleted.

– The data we collect will be retained for as long as is required in accordance with our legitimate interests or for the period specifically required by applicable legislation, for the purposes outlined in the section “How we collect and use your personal data” above or by law, e.g. for regulatory purposes Data is retained for reporting purposes.

– Factors we consider when determining the relevant retention period include:

(a) our contractual obligations and rights in relation to the data in question;

(b) statutory obligations under applicable law to retain data for a period of time;

(c) the statute of limitations prescribed by applicable law;

(d) our legitimate interest in carrying out the balancing test (see ‘How we collect and use your personal data’ above);

(e) actual or potential disputes;

(f) the establishment, exercise or defense of any actual or potential legal claim; and

(g) guidance issued by the relevant data protection authority.

Underage

Couponer will not knowingly collect personal information from children under the age of 16. If you become aware of individuals under the age of 16 registering without parental permission, please notify us immediately.

Revise

Couponer may periodically revise this Privacy Policy. When we make any changes, we will provide a copy of the new Privacy Policy in our app. You must agree to such new version of the Privacy Policy before you can continue to use our services.

Contact us

If you have any questions or concerns about this Privacy Policy or how your data will be used, or if you wish to exercise any of your legal rights set out here, please contact us at admin@couponer.com.au.

We are committed to working with you to fairly resolve any requests, complaints or concerns about our use of your personal data. However, if you feel we are unable to assist you, you can submit a complaint to info@couponer.com.au or contact the Office of the Australian Information Commissioner (OAIC).